- Customer Service Management
- Partner Relationship Management
- Marketing Automation
- Sales Force Automation
A customer relationship management (CRM) solution makes it easier to manage your business’ interactions with your customers and leads within an organized interface. CRMs makes it easier to connect with your prospects and leads. This is especially important in our ever changing business world where how your customers get their information and ultimately communicate is constantly evolving. Easily keep track of your contact’s calls, emails, live chats, service requests and more within your CRM. This is crucial in larger organizations where multiple employees are talking to a customer or lead. It’s crucial so you are providing current, accurate information to your customers and leads each time you speak with them.
At Yocta Solutions (best-known CRM software provider), we believe in delivering best in class solutions to our customers with our years of expertise in the field of CRM solutions.
The product is specially customized as per your business need to give you better control over customer management.
With rich dashboards and easily manageable process flows, helps in taking right decision for controlling sales.
Next Action, Meetings with the Clients can be easily tracked.
Complete control over the pipeline of converting prospects to customer for every salesperson.
Keeping track on every salesperson’s performance month wise, their target and their goals.
Managing Pipelines as per the Sales Channel i.e. every Sales Channel will provide its own pipeline which will ease some of the complication.
Leads, Opportunities, and Contact management are efficiently handled which will contribute to improved sales in your business.
Marketing activities like Campaigns, ROI tracking on the Campaigns, Newsletters, Online forms can be easily managed.
Improvements in lead
Decreased sales cycles.
Revenue increase per sales
Decreased sales and
Improvement in customer