Yocta Provides ongoing support for all major Linux systems namely,
•Red Hat Enterprise Linux
Support for all associated Server variants of Linux like Debian based, Cloud Linux are also covered.
Yocta Server Management team is on stand by round the clock. The response time is within minutes and is segregated based on the severity level of the issue raised with the team.
The team also has an auto escalation model where by any unresolved issues within a short time is escalated to a Senior Server Administrator for further action.
Yocta offers a unified server management plan. Its Yocta plan or Self Managed effort.
Any critical setup is at risk without an effective and regular back up service.
Yocta aims at helping its clients leverage an enterprise grade backup system without mandating client with hefty investments in large scale backup solutions.
Yocta provides up-to 100 GB of backup storage with all its Server Management Service stack. Backups are performed weekly and stored with restore sync to enable a quick and prompt restore as may be required by the client.
Yocta Server Management system covers the host of services which any server administration would require or call upon. Server provisioning, health monitoring, patching, backups, all are covered. You still may choose to take other value added services which will be of your business interest like Yocta Site Security Scans and Security Monitoring Service.